Who We Insure

Insurance for Healthtech Companies

Healthtech companies build software that sits inside the machinery of care — electronic health record integrations, scheduling and intake, remote patient monitoring, revenue-cycle tools, and increasingly clinical decision support. The distinctive problem is that a defect here is rarely just a bug. A dropped feed to a monitoring dashboard, a duplicated record, a mis-mapped code, or a stalled data exchange can delay a treatment decision or corrupt the information a clinician relies on, and the resulting harm is measured in patient outcomes and provider liability rather than lost productivity.

Why healthtech companies carry specialized insurance

That is why insurance requirements land on healthtech earlier and harder than on ordinary software. The data you touch is protected health information — the most heavily regulated and most aggressively targeted class of data there is — and every hospital, health system, and payer runs a vendor-security review before signing. Business associate agreements flow HIPAA obligations down onto you contractually, procurement teams demand certificates of insurance with named cyber and technology E&O limits, and investors expect D&O in place before a round closes. The program becomes a precondition to selling into healthcare at all. A OnePark Risk advisor structures a healthtech program around where protected health information actually flows through your product and how close your software sits to a clinical decision. A pure administrative tool, an integration layer, and a decision-support engine carry very different severity profiles and are underwritten differently — so the professional liability, cyber, and privacy pieces are built to overlap exactly where data and clinical consequence meet.

The risk profile of a healthtech company

Healthtech risk concentrates where software output reaches a clinician or a patient record, and where protected health information moves between systems that were never designed to trust each other. Key exposures: Software defects that disrupt clinical or administrative workflows — corrupted records, delayed data, mis-mapped codes; Breach and ransomware exposure on protected health information, the most targeted and heavily regulated data class; HIPAA business-associate obligations flowing down through every health-system and payer contract; Integration failures with EHR systems and third-party health-data exchanges; Allegations that a product's output contributed to a clinical, billing, or coding error; Regulatory and plaintiff scrutiny of health-data privacy, consent, and analytics practices; Employment and securities exposure that grows with each funding round and enterprise deal.

Technology E&O + Cyber (combined form) for healthtech companies

The centerpiece for healthtech. Technology E&O answers when your software fails and a customer claims financial harm — a botched integration, a scheduling failure, output a provider says was wrong; the cyber side funds breach response and third-party liability when protected health information is exposed. Buy them on one combined form, because a data incident in healthtech is almost always simultaneously a security failure and a service failure, and two separate carriers will each point at the other while the notification clock runs. Typically responds to: client claims for financial loss from software failure, integration errors, or faulty output; breach response for protected health information: forensics, notification, and regulator communications; ransomware and cyber-extortion response and recovery; network-security and privacy liability defense, including HIPAA-related proceedings within the policy's terms.

Directors & Officers (D&O) for healthtech companies

Healthtech attracts regulatory attention and institutional capital, and both raise personal exposure for founders and directors. D&O protects their personal assets against claims from investors, regulators, and creditors, and most venture term sheets require it as a closing condition. In a sector where a compliance question can become a governance question, the investigation-coverage terms deserve careful reading.

Crime / Fidelity for healthtech companies

Revenue-cycle, billing, and payments-adjacent healthtech companies move money on behalf of providers, which turns insider theft and funds-transfer fraud into balance-sheet events. Crime coverage responds to employee dishonesty and, with the right endorsements, social-engineering losses that fall past the cyber form's sublimit.

General Liability & Property (BOP) for healthtech companies

The routine layer that landlords and hospital procurement checklists expect: premises liability and coverage for the company's own equipment. Inexpensive relative to the contracting friction it removes, and a general-liability certificate is a standard prerequisite before an enterprise health-system deal proceeds.

Employment Practices Liability (EPLI) for healthtech companies

Rapid hiring across clinical, engineering, and commercial roles generates discrimination, harassment, and wrongful-termination exposure that costs money to defend even when unfounded. EPLI is commonly bundled with D&O in a management-liability package for venture-backed companies.

Workers' Compensation for healthtech companies

Legally required in every state where you employ anyone, including a single remote hire. Multi-state healthtech teams should confirm coverage tracks each state where employees actually sit, not just the headquarters state.

Contract and certificate requirements

Health-system and payer contracts are the sharpest constraint. A business associate agreement imposes HIPAA-shaped obligations on how you handle protected health information, and the master agreement's insurance exhibit typically specifies technology E&O and cyber limits — $1 million to $5 million is common, with larger enterprise deals pushing higher — plus evidence of a documented security program and, for billing-adjacent vendors, crime or fidelity coverage. These are conditions of go-live, not aspirations, so the program has to be built to satisfy them rather than retrofitted after signing. Vendor-security questionnaires arrive alongside the legal terms and probe the same ground as the underwriters: access controls, encryption, backups, and breach-notification procedures. A OnePark Risk advisor reads the business associate agreement and the insurance exhibit against your actual policies so the limits, additional-insured language, and coverage triggers line up with what you have contractually promised the health system before it becomes an audit finding.

What coverage costs

As of 2026, healthtech premiums run above generic SaaS pricing because the consequence of failure is clinical and regulatory rather than merely reputational. Carriers underwrite the type of product — administrative tool, integration layer, or clinical decision support — along with the volume of protected health information you hold, your customer mix, funding stage, and above all your security controls. A tool that only touches scheduling data prices very differently from one whose output informs a treatment decision. Security posture moves pricing directly: multi-factor authentication everywhere, environment segregation, tested backups, and a rehearsed incident-response plan are what underwriters ask about first. For scale on why they press, IBM's Cost of a Data Breach Report 2026 put the global average breach cost at $4.99 million, and healthcare-related incidents consistently rank among the most expensive categories in that study because of notification obligations and the sensitivity of the records involved. Rather than quoting a single number, a OnePark Risk advisor benchmarks your specific program across the carriers active in healthtech and shows how limits, retentions, and your data-handling profile move the premium — so the tradeoffs are visible before you commit to a health-system contract that fixes the limits for you.

AI exposure note

If your product uses AI for coding, triage, imaging, or any form of clinical decision support, disclose it during underwriting and review how your technology E&O form treats algorithmic errors. Software that influences a clinical judgment sits at the sharp end of the emerging AI-liability debate, and carriers are actively adding both AI-specific exclusions and AI-specific affirmative coverage — the gap between forms is widening, and misdescribing how AI is used in an application is the kind of fact that surfaces in a claim dispute.

Illustrative example: The corrupted integration feed

A healthtech vendor pushes an update to its EHR integration layer. A mapping change silently drops a subset of lab results from the feed to a clinic's dashboard for two days before anyone notices. A provider group alleges the gap delayed follow-up on abnormal results and demands the vendor cover the resulting costs and its own remediation. Technology E&O responds to the provider group's financial-loss claim, funds defense counsel, and negotiates resolution; because the failure touched clinical data, the placement details — how close the product sits to a care decision — are exactly what determined whether the form would answer, which is why they matter at underwriting.

Illustrative example: Ransomware inside the data pipeline

An attacker compromises a healthtech company's cloud environment, encrypts production systems, and exfiltrates a database of protected health information spanning dozens of provider customers before threatening to publish it. Customers invoke their business associate agreements and demand full incident reports. The cyber side of the combined form funds the incident-response firm, ransom negotiation, forensics, notification across every affected provider's patient population, and business-interruption loss during downtime — and produces the documentation the business associate agreements require, which is why the carrier's panel should be engaged immediately rather than improvised.

How much does insurance cost for a healthtech company?

There is no flat rate. As of 2026, pricing turns on how close your product sits to a clinical decision, the volume of protected health information you hold, your customer mix, funding stage, and your security controls — an administrative tool prices well below decision-support software. Many early-stage healthtech companies structure technology E&O and cyber at $1 million to $5 million driven by their health-system customers' insurance exhibits; the right way to size premium is to benchmark the specific program across several carriers rather than rely on a single quoted number.

What insurance do hospitals and health systems require from a healthtech vendor?

The recurring core is technology E&O and cyber at stated limits (commonly $1 million to $5 million, higher for large enterprise deals), evidence of a documented security program, and — for billing or payments-adjacent vendors — crime or fidelity coverage. The master agreement's insurance exhibit and the business associate agreement together form the checklist; bring both to your advisor before signing, not after.

Does cyber insurance cover HIPAA obligations?

A well-structured cyber form funds breach response and third-party privacy liability and can respond to regulatory proceedings within its terms, but HIPAA compliance itself is an operational obligation you carry regardless of insurance. Coverage answers the cost of an incident and its aftermath; it does not substitute for the safeguards your business associate agreements require. Reviewing how your form treats regulatory investigations is a core part of a healthtech coverage review.

Do we need technology E&O and cyber as separate policies?

For healthtech, a combined form is usually the better structure: one carrier, one set of definitions, and no finger-pointing when an incident is simultaneously a security failure and a service failure — which, when protected health information is involved, it almost always is.

When does a healthtech startup need D&O?

At the latest when institutional capital arrives, since most term sheets require it at closing. Given the sector's regulatory intensity, many healthtech founders put a modest D&O policy in place earlier and scale limits at each round.

Will using AI in our product affect underwriting?

Increasingly, yes — especially if AI informs coding, triage, or clinical decisions. Carriers ask how the model is used, what human review exists, and how it is monitored, and they are adding both AI-specific exclusions and affirmative grants. Answer accurately; the description of AI usage in your application can determine whether a later claim is covered.

Can OnePark Risk review the insurance terms in our health-system contract?

Yes — that review is one of the highest-leverage things an advisor does for a healthtech company. We compare the insurance exhibit and business associate agreement against your current policies and flag every mismatch in limits, coverage triggers, and additional-insured language before it becomes a compliance finding at go-live.

Frequently asked questions